Orders placed before 12:00 will ship the same day. Other orders will ship on the next working day. Current delivery times are 5–7 working days. We use climate-friendly logistics solutions in order to ensure timely deliveries and to minimise our CO₂ emissions. This means that your package will be delivered via PostNord to your nearest collection point. You will receive a text message or an email (depending on your preferences) when your package is ready to be collected.

For unclaimed packages that are returned to us we reserve the right to charge you costs for return shipping and handling fee, currently 15 €.

You can pay via PayPal.

You are entitled to return your order within 14 days of delivery. Send us an email to hello@stackingstories.com, cite your order number as the subject line and write us a message clearly stating that you wish to return your order. Your 14 days begin on the day you receive your order. You are responsible for keeping the item in the same condition in which it arrived. If your item is damaged or misplaced, we will not be able to accept the return.

Return address: Stacking Stories AB, Bryggavägen 143, 178 51 Ekerö, Sweden. You are responsible for the return shipping costs.

If you exercise your right of withdrawal, we will refund what you have paid for your item no later than 30 days from the date on which we receive the item provided it is in new condition.

If your book is damaged or defective, your complaint must be received within a week of the delivery receipt. Send your complaints to hello@stackingstories.com. Please attach a photo of the product and its packaging. We always pay for the return shipping of damaged and defective items and will provide you with either a refund or a new book if desired.